contact us - rope access, inspection and ndt

Opinions

What do others say? Does the world know about us? Check these out :

Google Yahoo Alta Vista MSN Lycos Excite Ask Jeeves HotBot

Navigation: Home : contact us

We are a very busy company and receive hundreds of emails every day. In order for us to quickly and efficiently deal with your query, please use the form below, before filling it in, please read the following notes:-

If you have lost your log in details or are having trouble logging in , please don't send us e-mail. Click either 'Forgotten Password?' or 'log in problems' links (on the right hand side of most main site pages) to have your log in details automatically sent out to you or find out what your log in problem is - 99.99% of log in problems are caused by YOUR browser not our system, so please read the info!.

Contact form;

We ask that you use your real name in this field and we promise to keep it confidential.
Name:	Please add your name

Please be certain to double-check your e-mail address, if it's incorrect, we won't be able to reply to your message. We take your privacy very seriously and suggest you take a look at our privacy policy to find out how we protect your details. Also, HOTMAIL users: please ensure your account is not full. We have dozens of people every month who's email (that we spent our time writing) bounces back to us because they couldn't be bothered to maintain their account. Please check this before sending us mail. AOL users; please make sure you have rigg-access.com listed as one of your accepted addresses, otherwise our emails will not get through to you - better still, change your supplier and get a sensible email provider!.
E-mail address:	Please add your email addressInvalid format.

Select the nature of your message to direct it to the correct recipient at Rigg Access. Choosing the correct recipient will get you a reply a good deal sooner.
Message destination:

* Note: if you are having log in difficulties, please use the 'forgotten details' link and the 'log in problems' links on the right before contacting us as these resolve most problems

Here's where you can actually enter the text of your message, in doing so, we ask that you keep in mind that if you are describing a technical question, please be as descriptive as you can. Phrases like "I can't log in" will be deleted unless a full description of the problem is given.
Message:
Please add your message

Enter Security Code:

Fine Print – Contacting rigg-access.com

Our e-mail is usually answered within one hour during business hours, and within one business day at other times. We've been known to let this target slip now and again when we get really busy, but we will get back to you as quickly as possible.

In contacting us for assistance with technical matters, we ask that you state your questions as clearly and simply as possible, using no jargon, abbreviations or other bits we're unlikely to understand. We're pleased to assist you, but doing so will be tricky if we don't know what you're asking us to do for you!. Our wording above is quite harsh but we do deal with an awful lot of enquiries every day and need to weed out the silly requests in order to get to yours.

If we reply to you and you reply to our reply [ referred to as a "message thread" ] please quote all the previous messages in the thread. We respond to hundreds of messages per day - this is the only way we'll be able to keep track of what's been said.

We are only able to respond to messages written in English.
We are extremely serious about privacy – please see our privacy statement for more about this.

Our postal address is:
Rigg Access Ltd
5 Westford Road,
Stakeford,
Northumberland
NE62 5JE
UNITED KINGDOM
T: +44 (0)1670 811 466
F: +44 (0)870 164 2593